Shipping

Shipping policy

  • Next day delivery is from date of dispatch on orders placed Mondays to Thursdays by 1pm. Orders placed after this will be sent the next working day, and delivered the following working day. This is at a cost of £4.40. Orders 2kg and over will be at a cost of £5.95
  • Please note that we will notify you of your expected day - this is only an approximate delivery date, we cannot guarantee that your order will reach you on this day but we anticipate that it will. 
  • Orders dispatched on a Friday will be delivered on the following Monday .
  • Please note that we cannot be held liable for delays in you receiving your orders, beyond our control. We will always do our best to get your orders to you on time but in some circumstances delivery can take up to 48 hours to arrive.
  • All fresh meats are sent in cooler chilled sleeves with disposable freezer blocks so it will be 100% OK for next day delivery . 
  • In an unfortunate and unforeseen circumstance where biltong was sent with fresh meat and it takes longer than 48 hours to be delivered the fresh meat will be fully refunded and not the biltong or other cured meats , Late deliveries have to be reported as per the above terms and condition. We will not take responsibility where the customer has missed their delivery. Please ensure that someone is at your delivery address at the time of your delivery especially if you have ordered fresh chilled meat. If you miss your delivery your order will be taken back to the depot and only available to collect or re-schedule delivery for the following day.